Shipping & Returns
We offer Free shipping in some items only to the lower 48 States
Shipping Charges on our website are only for the lower 48 states
For Alaska, Hawaii, Rural areas and International sales please contact us for a shipping quote.
Tel. (951) 340-9469
We ship most product within 3-7 business day and will contact you if different shipping time is incurred.
In the rare case the item does not fit properly you MUST provide us with pictures from several different angles and/or videos showing the problem returns will not be accepted without proof.
The majority of products available at "N5 Tuner" are returnable but you most request a "Return Authorization Number" (RA #) within 7 days of receipt of the product.
Items without a RA # will be refused by manufacturer.
All items must have an authorized RA # and be received in a new, unused and ready-to-sell condition (including all original packaging, parts, and paperwork) to receive a refund.
Please note: Shipping charges are non-refundable. We provide FREE shipping on some items. But in case of a return the shipping charges are non-refundable. Lambo Door Shipping charge is a Flat charge of $90.00 (lower 48 states) for all other items shipping chargers please see your Sales Order, also please note that most manufacturer charge a + 25% restocking fee on the balance of the item.
N5 Tuner does not accept returns on used items, special orders, custom made or custom-painted products or items shipped via truck freight.
N5 Tuner will not reimburse labor charges or installation fees under any circumstances.
All returns are subject to a 25% restocking fee, plus any shipping charges.
Any credit card or online order that is cancelled prior to shipment will be charge at least 5% transaction fee.
Orders placed using PayPal must pass an inspection before any credit will be issued.
International Customers :
International Customers are responsible for all taxes and/or duties
International orders cannot be returned or exchanged unless the item is defective or in the case of an error on our part.